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• Hands-on experience with big-data platforms and tools including data ingestion (batch & real time) and transformation (Map Reduce, Kafka, Spark, Elasticsearch)
• Demonstrated comprehensive knowledge of tools/technologies including: SQL, NoSQL, Entity Framework, Stored Procedures
• Deep understanding of cloud computing infrastructure and platforms
• Hands on experience with OLAP technologies along with BI presentation tool stack like Metabase, Apache Superset
• Hands on experience in MariaDB, Microsoft SQL Server, MySQL, PostgreSQL

• Participate in data modelling exercise with various functional teams
• Create solution architecture documents for projects
• Build re-usable ETL/ELT codes and data harmonization rules
• Create and own development standard and guidelines for EDW (Enterprise Data Warehouse) development.
• Work with different teams to help drive EDW solution design and delivery.
• Work on performance improvements.
• Work with different teams to understand data requirements.
• Help business teams to build reports, dashboards on visualization tools.
• Cross team collaboration

• Python
• AI/ML
• Some experience with predictive modelling using R or Python
• Experience bringing prototypes to production on NoSQL platforms, Time series or Graph databases
• Understanding of best-in-class model and data configuration and development processes

• Deep understanding of database and analytical technology platforms like MPP (Teradata, SQL DW), SQL Server, NoSQL databases (Cosmos DB, HBase, Cassandra) Data Warehouse design, BI reporting and Dashboard development
• Working experience on Presto, Snowflake, Teradata, Presto.
• Hands on experience in forming Data warehouse / Data Lake for business analytics. Technologies like; HDFS, Hive, MySQL, Oracle, OData, Azure Cosmos DB collection, Cassandra, MongoDB, Sybase etc.
• Hands on experience in non-cloud big data processing techniques like Apache Spark.

We are looking for a customer success manager which will help transition clients from sales closure stage to active users of the product with focus on building positive long-term client relationship and ensuring client retention. The product here is in Martech and business intelligence space.

• Understanding of CPG / Retail Sector - experience working in or as an analyst for 5+ years.
• Understanding of Marketing - Offline and Digital, Media - experience in the field or analyzing marketing, sales, media data.

• Ability to derive actionable insights for clients from data present + generate and send periodic reports.
• Strong problem-solving skills with the ability to understand and execute complex analysis
• Excellent communication skills
• Focus on Customer satisfaction
• Excellent stakeholder management skills
• Detail oriented

• SQL
• Python or R
• ML Algorithms

We are looking for a customer success manager which will help transition clients from sales closure stage to active users of the product with focus on building positive long-term client relationship and ensuring client retention. The product here is in Martech and business intelligence space.

• Being proactive in understanding customer’s business and educating client about the product that will help them to succeed.
• Build customer loyalty and help them achieve their business goals.
• Drive customer value from the product.
• Coordination across team functions of sales, operations and product teams to ensure smooth client’s product usage.
• Monitor all aspects of billings
• Provide product team with domain expertise and client insights

• Exposure to marketing functions (digital and offline)
• Good technological understanding of the benefits of a Martech and business intelligence solution
• Superior communicator with the ability to communicate up and down an organization and excellent presenting / training skills
• Be a feedback loop to the product team, listening and relaying client needs
• Previous experience in a Customer Success or Client Success role with a marketing technology or business intelligence/visualization/intelligence vendor
• Experience working with marketeers or marketing technology solutions and a technical aptitude for marketing automation and marketing platforms would be preferred
• 3-5 years Customer Success / Account Management experience
• B2B SaaS / Martech experience is preferred
• Experience of working in a fast-paced environment, start-up / scale-up experience is preferred
• Demonstrable ‘customer first’ approach
• Digital media/social media and enterprise software company experience
• Self-motivated and results-oriented, strong analytical skills, and a team player
• Work with the wider Customer Success team to support more junior members and share knowledge
• Be the internal voice for your customers and ensure their needs are carried out by the entire organization

• Understand business and product requirements and break it down into technical deliverables
• Discuss feasibility, technical solutions with the team
• Low Level Technical Design documentation
• Perform code review, ensure good programming practices are followed
• Troubleshooting the problems faced by team members
• Root Cause analysis of the issues

• Hands-on experience in development of Dameon services using python
• Good knowledge of developing REST APIs using Django Framework with knowledge of Models.
• Designing database tables and structures and also know Indexes for tables.
• Skilled at optimizing large, complicated SQL statements in PostgreSQL
• Knowledge of best practices when dealing with relational databases
• Proficient understanding of code versioning tools - Git
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Experience in owning Code Quality and Code Review processes
• Good understanding of application debugging techniques
• Experienced in Agile methodologies
• Strong analytic, problem solving, and programming ability
• Initiative and drive to contribute
• Excellent organizational and task management skills
• Strong oral and written communication skills
• Ability to work in global cross-office teams

• Experience with NoSQL using MongoDB/Redis is a plus.
• Experience and working knowledge in programming languages i.e. NodeJS/ReactJS/Go/PHP;
• Exceptional analytical, conceptual, and problem-solving abilities.

• Experience with Cloud Platforms and Services such as AWS, Google Cloud Platform, Azure, etc.,
• Experience in Intelligent Automation AI/ML, Chat bots, NLP in 1 project

• Leads the delivery of solution or infrastructure development services for a large or more complex project, using advanced technical capabilities
• Takes accountability for the design, development, delivery and maintenance of solutions or infrastructure, driving compliance with and contributing to the development of relevant standards
• Fully understands business and user requirements and ensures design specifications meet the requirements from a business and technical perspective
• Takes accountability for the design, development, testing, operation, delivery and maintenance of a solution or infrastructure to satisfy user requirements
• Solves complex and escalated aspects of a project, performing coding, debugging, testing and troubleshooting throughout the development process
• Provides advanced technical expertise to maximize efficiency, reliability and value from current solutions, infrastructure and emerging technologies, showing technical leadership and identifying and implementing continuous improvement plans
• Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
• Provides a leadership role for the work group, ensuring the appropriate expectations, principles, structures, tools and responsibilities are in place to deliver the project
• Drives adherence to the relevant processes, procedures, standards, technical design whilst supporting the definition, maintenance and implementation of technology standards

• Advanced technical competency in designing, developing, and debugging solutions
• Advanced knowledge of programming frameworks and scripting such as JavaScript (React), Python, PHP, Bash, SQL
• Track record of building and delivering mission critical, scalable and highly available software systems
• Deep understanding of software engineering patterns and practices, Object-Oriented and SOLID design principles
• Advanced knowledge of data structures, algorithms, and object-oriented design
• Advanced knowledge of REST and RPC service patterns and other client/server interaction models
• Advanced technical knowledge and experience in delivering software/platform engineering solutions (depending on specialism), providing comprehensive technical advice and leadership to other technical team members
• Significant relevant experience in building real-time data pipelines and streaming apps using RabbitMQ and Kafka message broker
• CI/CD delivery using code management, configuration management and automation tools such as GitLab, Puppet, Jenkins, etc.
• Delivery using modern methodologies especially Agile and Iterative.
• Significant relevant experience in building application using container-orchestration systems like Kubernetes, and container engines like Docker
• Strong understanding of scalable, distributed systems and web services technology
• Excellent oral and written communication skills, with demonstrated results in delivering excellent technical designs

• Experience with leading distributed teams to work towards engineering best practices.
• Experience in technical design development and review, with the ability to provide insight, guidance, and review at all levels from architecture to design and code.
• Applied knowledge in patterns and practices related to software architecture & design, security, and project management

• Bachelor's Degree in Computer Science, Engineering, IT, Mathematics, or related field preferred
• More than 7 years applied experience
• Significant relevant experience in either a software or platform engineering role, or similar
• Project management experience in an engineering / development environment